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Privacy policy

Last updated: 27/07/2023

This Privacy Policy (the « Privacy policy ») aims to formalize our commitment to respecting the privacy of website users arroseur-arrose.com Watering Can Design operated by PIMA. 

The Privacy Policy and the General Terms and Conditions of Sale of the Site form a contractual whole. All capitalized terms not defined in this Privacy Policy are defined in the General Terms and Conditions of Sale available here :T&Cs

In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data exclusively within the framework of providing our Services or communicating about these Services, in strict conformity with the GDPR. 

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered "sensitive," such as your racial or ethnic origin, your political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Privacy Policy. If you refuse the terms of this Privacy Policy, please refrain from using the Site and the Services.

  1. In which cases do we collect your personal data and what data is collected?

We may collect and store your personal data, particularly when you:

  • Browse the Site; 
  • Create an account;
  • Pay online;
  • Comment on a post:
  • Contact us.

We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better adapt our Services to your expectations. 

If you have decided to receive emails and messages from us when creating your Account, you will then receive electronic and alphanumeric messages concerning our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these mailings at any time. 

1.1 Site Navigation

Login details. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and your computer's MAC address, the date and time of connection, as well as browser information that you use.

Navigation data. We also collect information to identify how you access the Site, which pages are viewed, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Account Creation

Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide a certain amount of personal data when creating your Account, including your first and last names, your postal address, your email address, and your phone number.

 1.3 Payment

Some of the available Services are paid. To this end, you agree that we may use external service providers who may collect personal data in order to enable the proper functioning of credit card payment processing services or any other means of payment and, where applicable, the delivery of products or services.

To pay for your purchase, you must provide your billing details as well as your payment details, including your credit card number, expiry date, security code, and the cardholder's name in case of credit card payment 

You may also be asked to provide the name of your telecom operator, your mobile phone model, and a valid mobile number in order to provide purchase instructions directly through your mobile phone..

We retain your payment details, as well as the details of the purchases you make. Transaction details are kept either in our systems or with the external provider. This retention is carried out for internal purposes, notably for accounting, compliance, and legal purposes, in accordance with paragraph 5 of this Privacy Policy.

1.4 Subscription to our Newsletter

When creating your Account, you can give your prior consent to receive our newsletters concerning news, new products, services, and promotions, as part of the Services.

You can also directly consent to receive our newsletters by entering your email address in the designated areas on the Site.

In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Privacy Policy.

1.5 Contacts

In order to respond to requests you may make to our Customer Service and to confirm your information, we may use your first name, last name, email address, and phone number.

  1. How do we protect your personal data?

We have implemented technical and organizational security measures to guarantee the security, integrity, and confidentiality of all your personal data, to prevent them from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their probability.

However, it is specified that as no security measure is infallible, we are not able to guarantee absolute security for your personal data. 

Furthermore, it is your responsibility to ensure the confidentiality of the password allowing you to access your Account. Do not communicate this information to anyone. If you share your computer, remember to log out before leaving a Service.

  1. In which cases do we share your personal data ?

3.1 Sharing your personal data with third-party companies

During your navigation on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name with the aim of enabling the proper functioning of credit card payments and other Services.

Personal data may be transferred to countries outside the European Union (such as the USA, or Canada) in order to ensure the proper functioning of our site.

In accordance with the GDPR, all transfers of personal data to a country located outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border data flow agreements compliant with the standard contractual clauses issued by the European Commission. 

Other transfers of personal data to the United States are governed by the E.U. – U.S. PRIVACY SHIELD (European Union-United States Data Protection Shield).

Except in cases where a third party asks you to accept their own Privacy Policy and terms of use, third-party companies that have received your personal data have committed to processing your personal data solely for the implementation of our Services.  

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, apprehension, or prosecution of any individual likely to prejudice our rights, those of any other user, or a third party. We may finally be legally obliged to disclose your personal data and cannot object in this case.

  1. How long do we keep your personal data?

We will only retain your personal data for the duration of your registration on the Site to ensure your identification when you log in to your Account and to enable the provision of Services.

Thus, if you unsubscribe from the Site, your personal data will be erased and only kept in archive form for the purpose of establishing proof of a right or a contract.

In any case, we will retain your personal data for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Privacy Policy and in compliance with laws and regulations.

  1. Cookies : how do we use them?

5.1       What is a cookie?

A cookie is a text file that may be stored on a terminal when consulting an online service with browsing software. A cookie file notably allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.

In any case, cookies placed on your browsing device with your consent are deleted 13 months after they are placed on your device.

5.2       What are the cookies issued on our Site used for? 

The cookies we issue allow us to:

  • To establish statistics and volumes of traffic and use of the various elements composing our Site (sections and content visited, paths), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services ;
  • To adapt the presentation of our Site to your terminal's display preferences (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software viewing or reading programs that your terminal contains ;
  • To memorize information relating to a form you have filled out on our Site (registration or access to your account) or to products, services or information you have chosen on our Site (subscribed service, content of a shopping cart, etc.) ;
  • To allow you to access reserved and personal areas of our Site, such as your Account, thanks to identifiers or data that you may have previously entrusted to us, and to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.

During your navigation on the Site, social media cookies may be generated, particularly through sharing buttons that collect personal data.

When you first visit the Site, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and refers to this Privacy Policy. Continuing to browse another page of the site or selecting an element of the Site (including: image, text, link, etc.) signifies your acceptance of the placement of the cookies mentioned on your computer.

5.3       How can you control the cookies used?

You can configure your browsing software at any time so that cookies are stored on your terminal or, on the contrary, rejected (either systematically or according to their issuer). You can also configure your browsing software so that the acceptance or refusal of cookies is offered to you occasionally, before a cookie can be stored on your terminal. 

Attention : Any setting is likely to modify your internet browsing and your access conditions to certain services requiring the use of cookies. We decline all responsibility regarding the consequences linked to the degraded functioning of our services resulting from the impossibility of recording or consulting the cookies necessary for their functioning and which you would have refused or deleted. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings, or the country from which your terminal appears to be connected to the Internet. 

5.4       How to configure your browser software? 

For the management of cookies and your choices, the configuration of each browser is different. It is described in your browser's help menu, which will allow you to know how to modify your cookie preferences. Below you will find information concerning the main browsers.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, then Internet Options.
Under the General tab, under Browsing History, click Settings.
Click the "Show files" button.

Firefox

  • Go to the browser's Tools tab then select the Options menu
  • In the window that appears, choose "Privacy" and click on "Show cookies".

Safari

  • Access Settings via the browser menu (Safari > Preferences)
  • Click on Privacy.

Google Chrome                

  • Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
  • Select Advanced Settings
  • Click on Content Settings then on Cookies.
  1. What are your rights?

You are solely responsible for having provided us with the data in our possession, via the Site. You have rights over your personal data. In accordance with personal data protection regulations, particularly Articles 15 to 22 of the GDPR, and after having justified your identity, you have the right to request access to your personal data, their rectification, or their erasure.

Furthermore, within the limits set by law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time, and the right to data portability of the personal data provided.

You can contact our Services to exercise your rights at the following email address : contact@arroseur-arrose.com, by attaching a copy of an identity document to your request.

Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@arroseur-arrose.com.

  1. Can we modify the Privacy Policy?

We reserve the right to modify the Privacy Policy at any time. It is therefore recommended that you consult it regularly. In the event of modification, we will publish these changes on this page and in places we deem appropriate depending on the purpose and importance of the changes made.

Your use of the Site after any modification means that you accept these modifications. If you do not accept certain substantial changes made to this Privacy Policy, you must stop using the Site.