Terms of sale

Last updated : 24/07/2023

ARTICLE 1 — GENERAL PROVISIONS

The General Terms and Conditions of Sale (the « General Terms and Conditions of Sale », or the « T&Cs ») are applicable exclusively to the online sale of products offered by the Operator on the website arroseur-arrose.com.

The General Terms and Conditions of Sale are made available to customers on the Site where they can be directly consulted and can also be communicated to them upon simple request by any means.

The GTC are enforceable against the client who acknowledges, by checking a box or clicking on the button provided for this purpose, having read and accepted them before placing an order. The validation of the order by its confirmation constitutes the buyer's adherence to the GTC in force on the day of the order, the retention and reproduction of which are ensured by the Operator.

ARTICLE 2 — PRODUCT DESCRIPTION

The Site is an online sales site for watering and decoration equipment (hereinafter the " Product(s) ) open to any natural or legal person using the Site (the Customer »).

Each Product presented on the Site is subject to a description (established by the supplier or accessible on the manufacturer's website via a link on the Site) mentioning its essential characteristics. Photographs illustrating the products, where applicable, do not constitute a contractual document. The Product's user manual, if it is an essential element, is available on the Site or is sent at the latest upon delivery. The Products comply with the requirements of current French law.

The Client remains responsible for the terms and consequences of their access to the Site, particularly via the Internet. This access may involve the payment of fees to technical service providers, such as Internet access providers, which remain at their expense. Furthermore, the Client must provide and be entirely responsible for the necessary equipment to connect to the Site.

The Client acknowledges having verified that the computer configuration he uses is secure and in working order.

ARTICLE 3 — CREATION OF THE CUSTOMER AREA

To place an order on the Site, the Client must first create their personal customer account. Once created, to access it, the Client must identify themselves using their secret, personal, and confidential username and password. It is the Client's responsibility not to communicate their username and password in accordance with the provisions of the PERSONAL DATA article of these General Terms and Conditions. Each Client undertakes to maintain strict confidentiality regarding the data, particularly username and password, allowing them to access their customer account, the Client acknowledging being solely responsible for access to the Service via their username and password, except in the case of proven fraud. Each Client also undertakes to inform the Operator without delay in the event of loss, misappropriation, or fraudulent use of their username and/or password.

After creating his personal customer account, the Client will receive an email confirming the creation of his customer account.

The Customer agrees upon registration to :

to provide real, accurate, up-to-date information at the time of its entry into the service registration form, and in particular not to use false names or addresses, or names or addresses without authorization.
to keep registration data up to date in order to permanently guarantee its real, accurate and up-to-date nature.

The Client also undertakes not to make available or distribute illicit or reprehensible information (such as defamatory information or information constituting identity theft) or harmful information (such as viruses). Otherwise, the Operator will be able to suspend or terminate the Client's access to the Site at their exclusive fault.

ARTICLE 4 — ORDERS

The Operator strives to ensure optimal availability of its Products. Product offers are valid while stocks last.

If, despite the Operator's best efforts, a Product proves to be unavailable after the Customer's order, the Operator will inform the Customer by email as soon as possible, and the Customer will have the choice between :

the delivery of a Product of equivalent quality and price to the one initially ordered, or

the refund of the price of the ordered Product no later than thirty (30) days after payment of the sums already paid.

It is agreed that, apart from the reimbursement of the price of the unavailable Product, if this option is requested by the Customer, the Operator is not liable for any cancellation compensation, unless the non-performance of the contract is personally attributable to them.

Except for any contrary mention in these General Terms and Conditions and without prejudice to the right of withdrawal provided by applicable law, Customer orders are firm and final.

When placing an order, the Client must select the chosen Products, add them to their cart by indicating the selected Products and desired quantities. The Client has the possibility to check the details of their order and its total price, and to return to previous pages to eventually correct the content of their cart, before validating it.

The Client undertakes to read the General Terms and Conditions of Sale then in force before accepting them and confirming the terms and any delivery and withdrawal costs prior to payment of their order. The confirmation of the order entails the acceptance of the GTC and forms the contract.

A copy of these General Terms and Conditions as accepted by the Customer will be sent to the Customer by e-mail at the time of confirmation of their Order so that they can refer to it.

Contractual information relating to the order (including the order number) will be confirmed by email in due course and at the latest at the time of delivery. The Operator strongly advises the Client to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Client in the « my account ». The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.

Any email addressed to the Customer in connection with an order will be sent to the email address that the Customer uses to identify themselves in their customer area.

The Operator reserves the right not to validate the Customer's order for any legitimate reason, particularly in the event that :

The Customer would not comply with the General Terms and Conditions in force at the time of their order. ;
The Customer's order history shows that amounts remain due from previous orders. ;
One of the Client's previous orders is subject to an ongoing dispute ;
The Customer has not responded to a request for order confirmation sent by the Operator.

The Operator archives product sales contracts in accordance with applicable legislation. By submitting a request to the following address contact@arroseur-arrose.com, the Operator will provide the Client with a copy of the contract subject to the request.

Any order modification by the Customer after order confirmation is subject to the Operator's agreement.

The information communicated by the Client when placing the order (including name and delivery address) is binding on them. Thus, the Operator's liability cannot in any way be sought in the event that an error during the placement of the order would prevent or delay delivery/handover.

The Customer declares to have full legal capacity allowing them to commit under these General Terms and Conditions.

Registration is open to capable adults and minors, provided that the latter act under the supervision of the parent or guardian holding parental authority. In no case is registration authorized on behalf of third parties unless validly empowered to represent them (e.g., legal entity). Registration is strictly personal to each Client.

In the event of the Client's failure to comply with any of the provisions herein, the Operator reserves the right to terminate the said Client's account without notice.

ARTICLE 5 — PAYMENT METHODS AND SECURITY

The Customer expressly acknowledges that any order placed on the Site is an order with payment obligation, which requires the payment of a price against the supply of the ordered Product.

In any event, the Operator reserves the right to check the validity of the payment, before dispatching the order, by all necessary means.

The Operator uses the online payment solution Stripe.

Orders can be paid using one of the following payment methods :

Payment by credit card. Payment is made directly on the secure banking servers of the Operator's bank; the Client's bank details do not pass through the Site. The bank details communicated during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these details are not accessible to third parties.

The Customer's order is registered and validated upon acceptance of payment by the bank.

The Customer's account will only be debited with the corresponding amount when (i) the data of the bank card used has been verified and (ii) the debit has been accepted by the bank that issued the bank card.

The inability to debit the amounts due will result in the immediate nullification of the sale.

The bank card may be refused, in particular, if it has expired, if it has reached the maximum spending amount to which the Customer is entitled, or if the entered data is incorrect.

If applicable, the order validated by the Client will only be considered effective once the secure bank payment center has approved the transaction.

As part of the control procedures, the Operator may need to ask the Customer for all documents necessary to finalize their order. These documents will not be used for any other purpose.

ARTICLE 6 — PAYMENT OF THE PRICE

The price of the Products in force at the time of the order is indicated in euros all taxes included (TTC) excluding delivery and transport costs. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the period of the advertisement made for the promotion.

The price is payable exclusively in euros (€). The price is due in full after order confirmation. The prices offered include any discounts and rebates that the Operator may grant.

If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before the Client validates the order. The total amount due by the Client and its details are indicated on the order confirmation page.

ARTICLE 7 — FORMATION OF THE CONTRACT

The contract between the Operator and the Customer is formed at the moment the Customer sends the confirmation of their order.

The Customer's attention is particularly drawn to the method of accepting orders placed on the Site. When the Customer places an order, they must confirm it using the " double-click », meaning that after selecting Products added to the cart, the Client must check and, if necessary, correct the content of their cart (identification, quantity of selected products, price, delivery terms and costs) before validating it by clicking on « I confirm my delivery », then he acknowledges accepting these GTC before clicking on the « I pay , finally he validates his order after filling in his bank details. The « double click » constitutes an electronic signature and is equivalent to a handwritten signature. It represents an irrevocable and unreserved acceptance of the order by the Client.

The archiving of communications, purchase orders, and invoices is ensured by the Operator on a reliable and durable medium to constitute a faithful and lasting copy. These communications, purchase orders, and invoices can be produced as proof of the contract. Unless proven otherwise, the data recorded by the Operator via the Internet or by telephone constitutes proof of all transactions between the Operator and its Clients.

The order may be cancelled by the Customer by registered letter with acknowledgment of receipt or by a written document on another durable medium in case :

for the delivery of a Product not conforming to the declared characteristics of the Product ;
of delivery exceeding the deadline set in the order form or, failing such a date, within thirty (30) days following the conclusion of the contract, after the Operator has been enjoined, under the same terms and without result, to carry out the delivery within a reasonable additional period ;
price increase that is not justified by a technical modification of the product imposed by public authorities.

In all these cases, the Client may demand reimbursement of the deposit paid, plus interest calculated at the legal rate from the date the deposit was received.

The order may be canceled by the Operator in case of :

of buyer's refusal to take delivery ;
of non-payment of the price (or the balance of the price) at the time of delivery.

ARTICLE 8 — RETENTION OF TITLE

The Operator remains the exclusive owner of the Products ordered on the Site until full payment of the price, including any shipping costs.

ARTICLE 9 — SHIPPING AND DELIVERY

The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, and for deliveries within these same geographical areas.

Delivery means the transfer of physical possession or control of the Product to the Customer.

The Operator offers different delivery or provision methods depending on the nature of the product : Postal delivery.

Shipping costs are those specified during order finalization and are accepted by validating the order..

The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

Delivery times are announced in working days on the Site when ordering. These times include the preparation and dispatch of the order as well as the time provided by the carrier.

The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at the basket level, provided that payment for the order has not been previously refused.

However, if one or more Products cannot be delivered within the initially announced timeframe, the Operator will send an email to the Client indicating the new delivery date.

The Products will be delivered to the address indicated by the Client when placing their order. It is therefore their responsibility to verify that this address does not contain any errors. The Operator's liability cannot be engaged if the address communicated by the Client is erroneous, thus preventing or delaying delivery.

Upon delivery, a receipt may be requested for signature.

No delivery will be made to a post office box.

Upon delivery, it is the Client's responsibility to verify that the Products delivered conform to their order and that the package is sealed and undamaged. If this is not the case, the Client must imperatively indicate it on the delivery note. No claim regarding the quantity or condition of the Product will be accepted if the claim has not been noted on the delivery note.

ARTICLE 10 — RIGHT OF WITHDRAWAL

If a delivered Product does not give the Customer full satisfaction, the latter may return it to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.

In accordance with article L.221-21 of the Consumer Code and in order to implement this right of withdrawal under the conditions of articles L. 221-18 et seq. of the Consumer Code, the Client is invited to exercise their right of withdrawal by sending us the request by email or via the contact form.

The Operator will send an acknowledgment of receipt of the Customer's withdrawal request by e-mail.

If applicable, the Client may exercise his right of withdrawal by notifying the Operator of the following information :

name, geographical address, phone number, and email address ;
decision to withdraw by means of an unambiguous statement (for example, letter sent by post, fax or email, provided that these contact details are available and therefore appear on the standard withdrawal form). The Client may use the model withdrawal form, but it is not mandatory.

Return shipping costs are borne by the Customer, unless the goods cannot normally be returned by post, in which case The Operator will collect the Product at their own expense.

The exceptions of article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, particularly if the order consists of a contract :

for the supply of services fully performed before the end of the withdrawal period and whose performance has begun after the consumer's express prior consent and express waiver of their right of withdrawal ;
for the supply of goods or services whose price depends on fluctuations in the financial market beyond the professional's control and likely to occur during the withdrawal period ;
for the supply of goods made to the consumer's specifications or clearly personalized ;
for the supply of goods liable to deteriorate or expire rapidly ;
for the supply of goods that have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection ;
for the supply of goods which, after being delivered and by their nature, are inseparably mixed with other items ;
of the supply of alcoholic beverages whose delivery is deferred beyond thirty (30) days and whose value agreed upon at the conclusion of the contract depends on market fluctuations beyond the professional's control ;
of maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by them, within the limit of spare parts and work strictly necessary to respond to the emergency ;
of audio or video recordings or computer software when they have been unsealed by the consumer after delivery ;
of supplying a newspaper, periodical, or magazine, except for subscription contracts for these publications ;
concluded at a public auction ;
of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities that must be provided on a specific date or period ;
for the supply of digital content not supplied on a tangible medium, the performance of which has begun after the consumer's express prior consent and express waiver of their right of withdrawal.

The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused, and with all possible accessories.

In addition to the returned Product, the return package must also contain a letter specifying the Customer's exact and complete contact details (name, first name, address) as well as the order number, and the original purchase invoice.

The Operator will refund the Client the amount of the Product within fourteen (14) days from the receipt of the Product and all elements allowing the Client's refund to be processed. This refund may be made by the same payment method used by the Client. As such, Clients who have paid for their order using credit notes/gift vouchers may be refunded by credit notes/gift vouchers according to the Operator's discretion.

By accepting these General Terms and Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.

ARTICLE 11 — CUSTOMER SERVICE

The Customer can contact the Operator :

by email at contact@arroseur-arrose.com by indicating your name, phone number, the subject of your request, and the relevant order number.

ARTICLE 12 — INTELLECTUAL PROPERTY AND WEBSITE USE LICENSE

The Operator is the sole owner of all elements present on the Site, including and without limitation, all texts, files, animated or non-animated images, photographs, videos, logos, drawings, models, software, trademarks, visual identity, database, Site structure and all other intellectual property elements and other data or information (hereinafter, the « Elements ») which are protected by French and international laws and regulations relating notably to intellectual property.

Consequently, none of the Elements of the Site may be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented, or exploited in any other way, in whole or in part, free of charge or for a fee, by a Client or by a third party, regardless of the means and/or media used, whether known or unknown to date, without the prior express written authorization of the Operator on a case-by-case basis, and the Client is solely responsible for any unauthorized use and/or exploitation.

Furthermore, it is specified that the Operator does not own the content uploaded by Clients, for which the latter remain fully responsible and guarantee the Company against any recourse in this regard. Clients grant the Operator a non-exclusive, transferable, sublicensable, free, and worldwide license for the use of intellectual property content they publish on the Site, for the entire duration of the protection of such content.

The Operator reserves the right to take any legal action against persons who have not complied with the prohibitions contained in this article.

ARTICLE 13 — LIABILITY AND WARRANTY

The Operator cannot be held responsible for the non-performance of the contract due to the Client or due to an event qualified as force majeure by the competent courts or due to the unforeseeable and insurmountable act of any third party to these presents.

The Operator cannot be held responsible for information imported, stored, and/or published on the Site by Clients. The Operator cannot be held responsible for any information published by a Client on the Site and for any direct or indirect damages that this use could cause to a third party, the Client originating the publication remaining solely responsible in this regard.

The Client acknowledges that the characteristics and constraints of the Internet do not allow for guaranteeing the security, availability, and integrity of data transmissions over the Internet. Thus, the Operator does not guarantee that the Site and its services will function without interruption or operational error. In particular, their operation may be temporarily interrupted for maintenance, updates, or technical improvements, or to evolve their content and/or presentation.

The Operator cannot be held responsible for the use of the Site and its services by Clients in violation of these General Terms and Conditions and for any direct or indirect damages that this use may cause to a Client or a third party. In particular, the Operator cannot be held responsible for false declarations made by a Client and their behavior towards third parties. In the event that the Operator's liability is sought due to such behavior by one of its Clients, the latter undertakes to indemnify the Operator against any conviction pronounced against it and to reimburse the Operator for all costs, including legal fees, incurred for its defense.

The Client is solely responsible for all content they upload to the Site, for which they expressly declare to hold all rights, and in this regard guarantees the Operator that they do not upload content violating third-party rights, particularly intellectual property rights, or constituting an infringement of persons (notably defamation, insults, abuse, etc.), respect for private life, an infringement of public order and good morals (notably, apology for crimes against humanity, incitement to racial hatred, etc.). In the event of a violation of current laws, good morals, or these General Terms and Conditions, the Operator may automatically exclude Clients who have committed such offenses and delete information and references to such disputed content. The Operator is qualified as a host for content uploaded by third parties. As such, it is recalled that the Operator has no general obligation to monitor content transmitted or stored via the Site. In the event that the Operator's liability is sought due to content uploaded by the Client, the latter undertakes to indemnify the Operator against any conviction pronounced against it and to reimburse the Operator for all costs, including legal fees, incurred for its defense.

Independently of any additional contractual warranty (commercial warranty) that might be granted, the Products benefit from the legal guarantee of conformity provided for in articles L. 217-4 et seq. of the Consumer Code (notably L. 217-4 to L. 217-14 of the Consumer Code), and the warranty against hidden defects provided for in articles 1641 to 1649 of the Civil Code.

When you act within the framework of the legal guarantee of conformity :

you benefit from a period of two (2) years from the delivery of the goods to act :
you can choose between repair or replacement of the goods, subject to the cost conditions provided for in article L. 217-9 of the Consumer Code ;
you are exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four (24) months following the delivery of the goods (except for second-hand goods).

You may decide to implement the warranty against hidden defects of the sold item within the meaning of article 1641 of the Civil Code. In this case, you can choose between the cancellation of the sale or a reduction of the sale price in accordance with article 1644 of the Civil Code.

Reproduction of articles L. 217-4, L. 217-5, L. 217-7, L. 217-9 and L. 217-12 of the Consumer Code, of article 1641, 1644 and the first paragraph of article 1648 of the Civil Code, as in force on the date of these General Terms and Conditions :

Art. L.217—4 of the Consumer Code :

« The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. They are also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when the latter was made their responsibility by the contract or was carried out under their responsibility. »

Art. L.217—5 of the Consumer Code :

« The goods comply with the contract :

1° If it is fit for the use ordinarily expected of similar goods and, where applicable :

— if it corresponds to the description given by the seller and possesses the qualities that the latter presented to the buyer in the form of a sample or model ;

— if it presents the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or their representative, particularly in advertising or labeling ;

2° Or if it presents the characteristics defined by mutual agreement of the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and accepted by the latter. »

Art. L.217—7 of the Consumer Code :

« Defects of conformity that appear within twenty-four months from the delivery of the goods are presumed to have existed at the time of delivery, unless proven otherwise.

For second-hand goods, this period is set at six months.

The seller may challenge this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity. »

Art. L.217—9 of the Consumer Code :

« In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice entails a manifestly disproportionate cost compared to the other option, taking into account the value of the goods or the importance of the defect. The seller is then obliged to proceed, unless impossible, according to the option not chosen by the buyer. ».

Art. L.217—12 of the Consumer Code :

« The action resulting from the lack of conformity is time-barred after two years from the delivery of the goods. »

Art. 1641 of the Civil Code :

« The seller is bound by the warranty for hidden defects of the sold item that render it unfit for its intended use, or that diminish this use to such an extent that the buyer would not have acquired it, or would have given a lower price for it, had they known of them. »

Art. 1644 of the Civil Code :

« In the case of articles 1641 and 1643, the buyer has the choice to return the item and have the price refunded, or to keep the item and have part of the price refunded. »

Art. 1648 paragraph 1 of the Civil Code :

« The action resulting from redhibitory defects must be brought by the purchaser within a period of two years from the discovery of the defect. »

It is recalled that the search for amicable solutions prior to any legal action does not interrupt the deadlines for legal guarantees or the duration of any contractual guarantee.

ARTICLE 15 — AFTER-SALES SERVICE

After-sales services performed by the Operator and not covered by the commercial warranty are subject to a contract, a copy of which is given to the Client.

Claims made under the warranties must be addressed to the after-sales service at the following contact details :

email address : contact@arroseur-arrose.com

Products covered by warranties must be returned new, complete, and in their original condition and packaging after receipt and confirmation of the claim by the after-sales service.

The Client will be reimbursed for return postage costs no later than thirty (30) days following receipt of the product by the Operator (if eligible).

ARTICLE 16 — PERSONAL DATA

For more information regarding the Operator's use of personal data, please carefully read the Privacy Policy on respect for private life (the " Privacy Policy ). You can consult this Privacy Policy on the Site at any time.

ARTICLE 17 — HYPERLINKS

The hypertext links available on the Site may refer to third-party sites not published by the Operator. They are provided solely for the Client's convenience, to facilitate the use of resources available on the Internet. If the Client uses these links, they will leave the Site and will then agree to use the third-party sites at their own risk or, where applicable, in accordance with the conditions governing them.

The Client acknowledges that the Operator neither controls nor contributes in any way to the development of the terms of use and/or content applicable to or appearing on these third-party sites.

Consequently, the Operator cannot be held responsible in any way for these hyperlinks.

Furthermore, the Client acknowledges that the Operator cannot endorse, guarantee, or take responsibility for all or part of the terms of use and/or content of these third-party sites.

The Site may also contain promotional hyperlinks and/or advertising banners linking to third-party sites not published by the Operator.

The Operator invites the Client to report any hyperlink present on the Site that would allow access to a third-party site offering content contrary to laws and/or public morals.

The Customer may not use and/or insert a hyperlink pointing to the site without the prior written consent of the Operator on a case-by-case basis.

ARTICLE 18 — REFERENCES

The Client authorizes the Operator to mention the Client's name and logo as a reference in its communication materials (brochure, website, commercial proposal, press relations, press release, press kit, internal communication, etc.).

ARTICLE 19 — GENERAL PROVISION

ENTIRE AGREEMENT OF THE PARTIES

These General Terms and Conditions constitute a contract governing the relationship between the Client and the Operator. They represent the entirety of the rights and obligations of the Company and the Operator relating to their subject matter. If one or more stipulations of these General Terms and Conditions were declared null and void in application of a law, a regulation, or following a final decision of a competent court, the other stipulations will retain their full force and effect. Furthermore, the fact that one of the parties to these General Terms and Conditions does not avail itself of a breach by the other party of any of the provisions of these General Terms and Conditions shall not be interpreted as a waiver on its part to avail itself of such a breach in the future.

MODIFICATIONS OF THE CONDITIONS

The Operator reserves the right to modify the content of the Site or the services available thereon at any time and without prior notice, and/or to temporarily or permanently cease operating all or part of the Site.

Furthermore, the Operator reserves the right to modify at any time and without prior notice the location of the Site on the Internet, as well as these General Terms and Conditions. The Client is therefore obliged to refer to these General Terms and Conditions before any use of the Site.

The Client acknowledges that the Operator cannot be held responsible in any way towards them or any third party due to these modifications, suspensions, or terminations.

The Operator advises the Customer to save and/or print these General Terms and Conditions for safe and durable retention, and thus be able to invoke them at any time during the execution of the contract if necessary.

COMPLAINT

In case of dispute, you must first contact the company's customer service at the following coordinates : contact@arroseur-arrose.com.

In case of failure of the claim request to customer service or in the absence of a response from this service within ten (10) days, the Customer is requested to reiterate their request by email.

The customer is also informed that they can use the Online Dispute Resolution (ODR) platform.

APPLICABLE LAW

These General Terms and Conditions are governed by, interpreted, and applied in accordance with French law.

ACCEPTANCE OF GENERAL TERMS AND CONDITIONS BY THE CUSTOMER

The Client acknowledges having carefully read these General Conditions.

By registering on the Site, the Customer confirms having read and accepted the General Terms and Conditions, thereby becoming contractually bound by the terms of these General Terms and Conditions.

The General Terms and Conditions applicable to the Client are those available on the date of the order, a dated copy of which can be provided to the Client upon request. It is therefore specified that any modification of the General Terms and Conditions made by the Operator will not apply to any previously placed order, unless expressly agreed by the Client who originated a given order.