Shipping policy

ARTICLE  9 — SHIPPING AND DELIVERY

The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, and for deliveries within these same geographical areas.

Delivery means the transfer of physical possession or control of the Product to the Customer.

The Operator offers different delivery or provision methods depending on the nature of the product : Postal delivery.

Shipping costs are those specified during order finalization and are accepted by validating the order..

The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

Delivery times are announced in working days on the Site when ordering. These times include the preparation and dispatch of the order as well as the time provided by the carrier. 

The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at the basket level, provided that payment for the order has not been previously refused.

However, if one or more Products cannot be delivered within the initially announced timeframe, the Operator will send an email to the Client indicating the new delivery date.

The Products will be delivered to the address indicated by the Client when placing their order. It is therefore their responsibility to verify that this address does not contain any errors. The Operator's liability cannot be engaged if the address communicated by the Client is erroneous, thus preventing or delaying delivery. 

Upon delivery, a receipt may be requested for signature. 

No delivery will be made to a post office box.

Upon delivery, it is the Client's responsibility to verify that the Products delivered conform to their order and that the package is sealed and undamaged. If this is not the case, the Client must imperatively indicate it on the delivery note. No claim regarding the quantity or condition of the Product will be accepted if the claim has not been noted on the delivery note.